Monday, July 25, 2011

Bugs

Like anybody, I occasionally get a bug up my butt about one thing or another.  But it seems like some folks are just running an entomology lab up there - and keep a bug for just about every occasion.

Thursday, July 21, 2011

Purgatory

Thank you for taking the time to complete the survey we sent you last week. It’s our goal to provide the best service possible, and your feedback is a critical factor in our efforts at continuing improvement.

With that in mind, we’d like to ask you to take a moment to answer a few questions about your survey experience. As with the service we provide, our surveys are also integrated in our continuous improvement process.

When you complete your survey feedback, we would request that you return it to us in person during normal working hours. We know you have choices, and could have chosen any city in which to exceed the speed limit. This is our way of recognizing that you chose ours.